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Careers

Robert Biale Vineyards is the leader in Historic Vineyard Preservation of Napa Valley.  We pride ourselves on producing the best old-vine, heritage Zinfandels, Petite Sirahs and blends from Napa and Sonoma. Our small, family-owned winery is dedicated to providing a great environment to grow your career and succeed in the wine industry. Please see below for a list of current positions available on our vibrant team.

Harvest Cellar Assistant

Robert Biale Vineyards, a Napa Valley old vine Zinfandel and Petite Sirah specialist, is seeking some hard working and passionate folks to assist our production team for the 2024 harvest. We are a small, dedicated team focused on working with some of the most historic and iconic vineyards in Napa and Sonoma Counties. Please check out our website to learn more about these amazing sites – Monte Rosso, Stagecoach, R.W. Moore, Palisades, Pagani Ranch, Morisoli to name a few. Just to keep things interesting, along with Zinfandel and Petite Sirah, we also work with small amounts of Barbera, Sangiovese, Syrah, Abouriou, Alicante Bouschet, and Greco.

The position consists of all things harvest. Some tasks include vineyard sample processing, fruit processing, barrel washing/steaming, punch downs and pump overs, additions, topping, pressing, barrel filling, and, of course, cleaning. Our goal is to give everyone a well-rounded and hands-on view of all that goes into making outstanding wines. We are a small team so you will work alongside our full-time staff and become very familiar with every aspect of our process. We welcome and are happy to answer questions as they arise and strive for a collaborative environment.

Previous harvest or forklift experience, while helpful, is not required. What is required is a general drive to work hard during long days, especially during the peak of harvest, an eagerness to learn, ask questions, the ability to work safely, an ability to lift and carry up to 50 lbs., pull 100 lbs. at least 20 ft., stand for prolonged periods of time, climb ladders, stairs, and catwalks, stoop bend, lift overhead, and kneel.

The position would begin early August and run through mid-November, depending on the season. Weekend work is required, as is flexibility based upon harvest conditions.

Applicants from outside US must have current authorization to work in the US (J1 visa).

Robert Biale Vineyards is an equal opportunity employer.

Pay range: $20 – 24 per hour plus overtime.

To Apply E-mail: matt@biale.com

Outbound Telesales

Department: Hospitality

Reports To: DTC Sales Manager

Job Description and Company Background:

Robert Biale Vineyards has an immediate need for someone who will make themselves indispensable! We pride ourselves on producing exceptional old-vine, heritage Zinfandels, Petite Sirahs, and blends in the Napa Valley. Our small, family-owned winery provides a great environment to thrive and grow your career in the wine industry. Our wine club is fiercely loyal to our brand and loves to visit and spread the “gospel” about the quality and value of our wines. We seek not just another employee, but a good fit for our “family”.

The outbound telesales role at Robert Biale Vineyards is designed to enhance the winery’s sales efforts by proactively reaching out to both potential and existing customers, to sell wine, sign up new club members, and effectively manage customer relationships through excellent service and communication.

Essential Responsibilities:

  • Prioritize and execute outbound sales calls to both potential and existing customers, to meet or exceed established sales and membership goals.
  • Follow-up sales calls with personalized, detailed emails.
  • Work closely with the DTC Sales Manager to segment the customer database effectively for targeted sales campaigns.
  • Emphasize the importance of achieving sales goals and establishing strong customer relationships.
  • Accurately use POS (Point of Sale) and reservation systems to manage sales processes.
  • Uphold company philosophy/standards and stay informed on company updates.
  • Actively seek information and attend sales and/or marketing meetings to better engage with customers.
  • Tailor wine offers to customers based on their preferences and process orders accurately and promptly.
  • Utilize every opportunity to sell and sign-up new club or allocation list members.
  • Expand the customer base for Corporate Gifting programs through proactive outbound calls.
  • Present weekly telesales updates and sales achievements.

 

Customer Service & Administration:

  • Place a strong emphasis on establishing and nurturing customer relationships.
  • Lead in customer communication, responding promptly and professionally via phone, chat, text, and email.
  • Provide superior customer service and concierge-level assistance.
  • Support other departments and team members as necessary.
  • Be available for occasional weekend and/or holiday work, depending on the season.

 

Compensation:

  • $20 to $25 per hour plus open-ended commission structure, DOE
  • Excellent benefits

 

Qualifications:

  • Previous wine telesales experience success.
  • Excellent communication and interpersonal skills.
  • Proven sales experience, preferably in the wine industry or a related field.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Knowledge of wine and passion for the industry
  • Ability to work independently and as part of a team.
  • Flexibility to work weekends and holidays as needed.
  • Experience with eCellar POS, and MS Office programs a plus
  • This position has the flexibility to be F/T or P/T, hybrid or on-site. Days/hours TBD with some weekend and evening events required, with advance notice.

Equal Opportunity Employer

To apply please send your resume to Pat@Biale.com